Advance Employment, Making a Difference...
Staff Profiles

Ms. Cathy O'Toole - (CEO)

Cathy O'TollePOSITION

CEO

FORMAL QUALIFICATIONS

  • Currently Studying - Practicum Supervisor WGIA Facility Training
  • Masters in Metaphysical Science M. Msc.
  • Bachelor of Education
  • Bachelor of Metaphysical Science B. Msc.
  • Diploma of Teaching (TAFE)
  • Diploma of Business Management
  • Diploma of Training & Assessment Systems
  • Diploma of Frontline Management.
  • Diploma of Community Welfare Work
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certification Choice Theory, Reality Therapy & Lead Management
  • Certificate IV in Community Services - Mental Health (Non Clinical)
  • Certificate IV in Business Administration
  • Trade Qualification

SKILLS

  • Extensive experience as small business owner operator.
  • Extensive experience in hands-on company management with expertise in people management, accounting systems, financial reporting and strategic planning.
  • Broad experience in implementation and maintenance of Quality Assurance Systems both ISO and Disability Service Standards.
  • Excellent non clinical counselling skills
  • Strong liaison and effectively consultation skills in both the public and private sector.
  • Strong leadership and ability to develop an effective professional team using lead management techniques that engender shared vision and values.
  • Excellent interpersonal, oral and written communication skills.
  • Excellent problem solving, liaison, negotiation and conflict resolution skill.
  • Extensive experience in the Disability Employment Service sector.
  • Extensive experience in the management and delivery of vocational education and training programs.
  • Excellent computer skills

 

 

Ms. Jan Hawkins - (Operations Manager)

Jan Hawkins

POSITION

Operations Manager

FORMAL QUALIFICATIONS

  • Currently Studying - Diploma Financial Management
  • Diploma of Community Welfare Work
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certificate IV in Community Services - Mental Health (Non Clinical)
  • Certificate IV in Business Administration
  • Certificate IV in Assessment and Workplace Training
  • MYOB Training
  • Mental Health First Aid

SKILLS

  • Extensive experience in all aspects of financial management and business administration.
  • Extensive experience in the Disability Employment Service sector.
  • Excellent non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Ability to work effectively autonomously
  • Ability to deliver effective vocational education and training programs
  • Excellent computer skills

 

 

Ms. Wendy Doyle - (Job Development Coordinator)

Wendy Doyle

POSITION

Job Development Coordinator

FORMAL QUALIFICATIONS

  • Currently Studying - Diploma Community Welfare Work
  • Certificate IV in Community Services Mental Health (Non Clinical)
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certification Choice Theory, Reality Therapy & Lead Management
  • Certificate Ill in Community Services
  • Certificate IV in Assessment and Workplace Training
  • Diploma in Computer Maintenance and Repair
  • Mental Health First Aid

SKILLS *

  • Extensive experience in the Disability Employment Service sector.
  • Excellent non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Experience in working within a Community Mental Health Team
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Ability to deliver effective vocational education and training programs
  • Excellent computer skills

 

 

Ms. Marney Walker - (Training and Supervision Consultant)

Marney Walker

POSITION

Training and Supervision Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate IV in Community Services & Practicum Supervisor WGIA Facility Training
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certification Choice Theory, Reality Therapy & Lead Management
  • Certificate IV Assessment and Workplace Training
  • Statement of Attainment Finding a Job, Keeping a Job
  • Certificate IV in Business Administration
  • Mental Health First Aid
  • Certificate Ill in Volunteer Tutoring (Literacy)
  • Diploma Remedial Massage
  • Certificate IV in Aromatherapy
  • Cert IV Lymphatic Drainage
  • Certificate in Neurotherapy
  • Diploma of Proficiency Bowen Therapeutic Technique

SKILLS

  • Extensive experience as small business owner operator
  • Extensive experience in the Disability Employment Service sector.
  • Excellent non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Ability to develop and deliver effective vocational education and training programs
  • Excellent skills in natural therapies e.g. range of therapeutic massage methods & health assessments
  • Sound computer skills

 

 

Ms. Lisa Clare - (Employment Consultant)

Lisa Clare

POSITION

Employment Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate IV Community Services
  • Certificate Ill in Community Services
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Senior First Aid Certificate
  • Statement of Attainment Finding a Job, Keeping a Job
  • Mental Health First Aid

SKILLS

  • Extensive experience in Retail Management including the recruitment and training of staff
  • Extensive experience in the Disability Employment Service sector.
  • Excellent non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Sound computer skills

 

 

Ms. Sue Abel - (Client Support & Administration)

sue_abel

POSITION

Client Support & Administration

FORMAL QUALIFICATIONS

  • Certificate III in Business Administration
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Time Management
  • Mental Health First Aid
  • Qualified Aerobics Instructor
  • State Champion in Cycling
  • Working with Children Blue Card

SKILLS

  • General office administration and organisational skills
  • Skilled in the use of business technology
  • Effective communicate, negotiation, problem solving and conflict resolution skills effective team member
  • Non clinical counselling skills
  • Fitness and Motivational Skills
  • Ability to work effectively autonomously
  • Highly effective team member
  • Experience in the Disability Employment Service sector.

 

 

Ms. Christine Martin - (Employment Consultant)

Christine Martin

POSITION

Employment Consultant

FORMAL QUALIFICATION

  • Currently Studying - Diploma Community Welfare Work & Certification Choice Theory, Reality Therapy & Lead Management
  • Basic Intensive Week Workshop and 6 month practicum Choice Theory, Reality Therapy & Lead Management
  • Advanced Intensive Week Workshop and 6 month practicum Choice Theory, Reality Therapy & Lead Management
  • Certificate Ill in Community Services Work
  • Certificate Ill in Business Administration
  • Statement of Attainment Finding a Job, Keeping a Job
  • Qualified Team Leader - SES
  • Qualified Airborne Observer - SES
  • Fire Management 1 Basic fire fighting
  • Senior First Aid Certificate 2007
  • Mental Health First Aid
  • Working with Children Blue card

SKILLS

  • Extensive experience working in Administration, Retail, Hospitality, Food Industry, Aged Care, Fitness Industry and volunteering within the emergency services sector
  • Extensive experience in the Disability Employment Service sector.
  • Non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Sound computer skills
  • 13 years volunteer service - Queensland State Emergency Service
  • 9 years volunteer service - Queensland Rural Fire Brigade

 

 

Mr. Jimmy McGovern - (Employment Consultant)

jimmy_mcgovernPOSITION

Employment Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Diploma Community Welfare Work
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Bachelor Degree in Social Sciences
  • Holder of three completed competencies of a Child Safety Officer
  • Certificate in Responsible Service of Alcohol
  • Statement of Attainment in Finding a Job, Keeping a Job
  • Certificate of Attainment Level 2 in Signed English
  • Mental Health First Aid Certificate

SKILLS

  • Extensive experience in the retail sector incorporating customer service, stock handling and management
  • Demonstrated work-team leader skills
  • Ability to effectively interact between upper management and staff.
  • Experience within the Department of Child Safety incorporating case work/case management experience/skills, conflict resolution, successful inter-agency working relationships, working with children, young people and families, working with people from diverse cultural back grounds
  • Extensive experience in the Disability Employment Service sector.
  • Non clinical counselling skills
  • Extensive experience working with people with mental health and/or disabilities.
  • Highly effective communicate, negotiation, problem solving and conflict resolution skills.
  • Highly effective team member
  • Sound computer skills

 

 

Ms. Jan Hagerty - (Intake Consultant)

photo_blankPOSITION

Intake Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Diploma Community Welfare Work
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Bachelor of Arts in Humanities
  • Certificate IV in Workplace Assessment & Training
  • Mental Health First Aid
  • Non Violent Crisis Intervention Training
  • Senior First Aid
  • Lifeline Telephone Counselling Course

SKILLS

  • Extensive experience in the not for profit community welfare sector
  • Non Clinical Counselling Skills
  • Excellent interpersonal, oral and written communication skills
  • Analytical, good problem solving skills
  • Highly effective team member
  • Sound computer skills
  • Excellent Intake and Assessment related skills
  • Sound experience in the Disability Employment Service sector.

 

 

Ms. Lyn Kelly - (Employment Consultant)

lynn_kellyPOSITION

Employment Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate III in Community Services (Traineeship) & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Working with Children and Young People Blue Card
  • Statement of Attainment Finding a Job, Keeping a Job
  • Cars 'R' Us Workshop
  • Mental Health First Aid
  • Dispute resolution
  • Conflict management
  • First Aid Certificate
  • Commissioner for Declarations

SKILLS

  • Extensive experience in advocacy in both government and non-government sectors
  • Extensive experience in interaction with many levels of government and non-government sectors
  • Extensive involvement with many state government departments on a daily basis
  • Experience in the Disability Employment Service sector.
  • Highly effective communication, negotiation and problem solving skills
  • Ability to work well under pressure and organise competing priorities
  • Excellent interpersonal, oral and written communications skills
  • Non clinical counselling skills
  • Sound computer skills

 

 

Mr. Sean McCarthy - (Administration Trainee)

sean_mccartheyPOSITION

Administration Trainee

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate III in Business Administration (Traineeship)
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certificate IV in Frontline Management
  • Mental Health First Aid
  • Senior Swim and Survive Certificate

SKILLS

  • Good communication skills
  • Excellent Computer literacy skills
  • Skilled in the use of business technology
  • General office administration and organisational skills
  • Ability to work as an effective team member

 

 

Ms. Kylie Boughton - (Employment Consultant)

photo_blankPOSITION

Employment Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate III in Community Services (Traineeship) & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Certificate IV in Assessment and Workplace Training
  • Disability Services QLD Positive Notice Card
  • Conflict Resolution Training
  • Mental Health First Aid

SKILLS

  • Extensive experience in the Job Network sector
  • Experience in the Disability Employment Service sector.
  • Experience working with disadvantaged people.
  • Effective communication, negotiation, problem solving and conflict resolution skills.
  • Sound Computer skills
  • Sound general office administration and organisational skills
  • Ability to work effectively autonomously
  • Ability to work as an effective team member
  • MYOB experience

 

Mrs Jane Andreassen - (Administration Assistant)

photo_blankPOSITION

Administration Assistant

FORMAL QUALIFICATIONS

  • Diploma of Creative Arts
  • Food Handlers Course
  • Responsible Service of Alcohol (RSA)
  • A2 Reading, Writing, Listening and Speaking Norwegian
  • Blue Card (working with Children)

SKILLS

  • Effective communication, negotiation, problem solving and conflict resolution skills.
  • Effective customer service skills
  • Excellent Computer literacy skills
  • Skilled in the use of business technology
  • Excellent office administration and organisational skills
  • Effective and collaborative team member
  • Experience in working with people from CALD backgrounds

 

 

Miss Nikki-Lee May - (Administration Trainee)

photo_blankPOSITION

Administration Trainee

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate III in Business Administration (Traineeship)
  • Certificates I & II Information Technology
  • Certificate II Hairdressing

SKILLS

  • Good communication skills
  • Excellent Computer literacy skills
  • Skilled in the use of business technology
  • General office administration and organisational skills
  • Ability to work as an effective team member

Miss Nicole Cross - (Trainee Employment Consultant)

photo_blankPOSITION

Trainee Employment Consultant

FORMAL QUALIFICATIONS

  • Currently Studying - Certificate III in Community Services & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
  • Mental Health First Aid
  • Certificate III in Hospitality Operations

SKILLS

  • Sound computer skills
  • Sound general office administration and organisational skills
  • Effective communication, negotiation, problem solving and conflict resolution skills.
  • Ability to work effectively autonomously
  • Ability to work as an effective team member
  • Experience in the Disability Employment Service sector