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Ms. Cathy O'Toole - (CEO) POSITION
CEO
FORMAL QUALIFICATIONS
- Currently Studying - Practicum Supervisor WGIA Facility Training
- Masters in Metaphysical Science M. Msc.
- Bachelor of Education
- Bachelor of Metaphysical Science B. Msc.
- Diploma of Teaching (TAFE)
- Diploma of Business Management
- Diploma of Training & Assessment Systems
- Diploma of Frontline Management.
- Diploma of Community Welfare Work
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certification Choice Theory, Reality Therapy & Lead Management
- Certificate IV in Community Services - Mental Health (Non Clinical)
- Certificate IV in Business Administration
- Trade Qualification
SKILLS
- Extensive experience as small business owner operator.
- Extensive experience in hands-on company management with expertise in people management, accounting systems, financial reporting and strategic planning.
- Broad experience in implementation and maintenance of Quality Assurance Systems both ISO and Disability Service Standards.
- Excellent non clinical counselling skills
- Strong liaison and effectively consultation skills in both the public and private sector.
- Strong leadership and ability to develop an effective professional team using lead management techniques that engender shared vision and values.
- Excellent interpersonal, oral and written communication skills.
- Excellent problem solving, liaison, negotiation and conflict resolution skill.
- Extensive experience in the Disability Employment Service sector.
- Extensive experience in the management and delivery of vocational education and training programs.
- Excellent computer skills
Ms. Jan Hawkins - (Operations Manager) 
POSITION
Operations Manager
FORMAL QUALIFICATIONS
- Currently Studying - Diploma Financial Management
- Diploma of Community Welfare Work
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certificate IV in Community Services - Mental Health (Non Clinical)
- Certificate IV in Business Administration
- Certificate IV in Assessment and Workplace Training
- MYOB Training
- Mental Health First Aid
SKILLS
- Extensive experience in all aspects of financial management and business administration.
- Extensive experience in the Disability Employment Service sector.
- Excellent non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Ability to work effectively autonomously
- Ability to deliver effective vocational education and training programs
- Excellent computer skills
Ms. Wendy Doyle - (Job Development Coordinator) 
POSITION
Job Development Coordinator
FORMAL QUALIFICATIONS
- Currently Studying - Diploma Community Welfare Work
- Certificate IV in Community Services Mental Health (Non Clinical)
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certification Choice Theory, Reality Therapy & Lead Management
- Certificate Ill in Community Services
- Certificate IV in Assessment and Workplace Training
- Diploma in Computer Maintenance and Repair
- Mental Health First Aid
SKILLS *
- Extensive experience in the Disability Employment Service sector.
- Excellent non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Experience in working within a Community Mental Health Team
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Ability to deliver effective vocational education and training programs
- Excellent computer skills
Ms. Marney Walker - (Training and Supervision Consultant) 
POSITION
Training and Supervision Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Certificate IV in Community Services & Practicum Supervisor WGIA Facility Training
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certification Choice Theory, Reality Therapy & Lead Management
- Certificate IV Assessment and Workplace Training
- Statement of Attainment Finding a Job, Keeping a Job
- Certificate IV in Business Administration
- Mental Health First Aid
- Certificate Ill in Volunteer Tutoring (Literacy)
- Diploma Remedial Massage
- Certificate IV in Aromatherapy
- Cert IV Lymphatic Drainage
- Certificate in Neurotherapy
- Diploma of Proficiency Bowen Therapeutic Technique
SKILLS
- Extensive experience as small business owner operator
- Extensive experience in the Disability Employment Service sector.
- Excellent non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Ability to develop and deliver effective vocational education and training programs
- Excellent skills in natural therapies e.g. range of therapeutic massage methods & health assessments
- Sound computer skills
Ms. Lisa Clare - (Employment Consultant) 
POSITION
Employment Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Certificate IV Community Services
- Certificate Ill in Community Services
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Senior First Aid Certificate
- Statement of Attainment Finding a Job, Keeping a Job
- Mental Health First Aid
SKILLS
- Extensive experience in Retail Management including the recruitment and training of staff
- Extensive experience in the Disability Employment Service sector.
- Excellent non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Sound computer skills
Ms. Sue Abel - (Client Support & Administration) 
POSITION
Client Support & Administration
FORMAL QUALIFICATIONS
- Certificate III in Business Administration
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Time Management
- Mental Health First Aid
- Qualified Aerobics Instructor
- State Champion in Cycling
- Working with Children Blue Card
SKILLS
- General office administration and organisational skills
- Skilled in the use of business technology
- Effective communicate, negotiation, problem solving and conflict resolution skills effective team member
- Non clinical counselling skills
- Fitness and Motivational Skills
- Ability to work effectively autonomously
- Highly effective team member
- Experience in the Disability Employment Service sector.
Ms. Christine Martin - (Employment Consultant)
POSITION
Employment Consultant
FORMAL QUALIFICATION
- Currently Studying - Diploma Community Welfare Work & Certification Choice Theory, Reality Therapy & Lead Management
- Basic Intensive Week Workshop and 6 month practicum Choice Theory, Reality Therapy & Lead Management
- Advanced Intensive Week Workshop and 6 month practicum Choice Theory, Reality Therapy & Lead Management
- Certificate Ill in Community Services Work
- Certificate Ill in Business Administration
- Statement of Attainment Finding a Job, Keeping a Job
- Qualified Team Leader - SES
- Qualified Airborne Observer - SES
- Fire Management 1 Basic fire fighting
- Senior First Aid Certificate 2007
- Mental Health First Aid
- Working with Children Blue card
SKILLS
- Extensive experience working in Administration, Retail, Hospitality, Food Industry, Aged Care, Fitness Industry and volunteering within the emergency services sector
- Extensive experience in the Disability Employment Service sector.
- Non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Sound computer skills
- 13 years volunteer service - Queensland State Emergency Service
- 9 years volunteer service - Queensland Rural Fire Brigade
Mr. Jimmy McGovern - (Employment Consultant) POSITION
Employment Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Diploma Community Welfare Work
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advanced Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Bachelor Degree in Social Sciences
- Holder of three completed competencies of a Child Safety Officer
- Certificate in Responsible Service of Alcohol
- Statement of Attainment in Finding a Job, Keeping a Job
- Certificate of Attainment Level 2 in Signed English
- Mental Health First Aid Certificate
SKILLS
- Extensive experience in the retail sector incorporating customer service, stock handling and management
- Demonstrated work-team leader skills
- Ability to effectively interact between upper management and staff.
- Experience within the Department of Child Safety incorporating case work/case management experience/skills, conflict resolution, successful inter-agency working relationships, working with children, young people and families, working with people from diverse cultural back grounds
- Extensive experience in the Disability Employment Service sector.
- Non clinical counselling skills
- Extensive experience working with people with mental health and/or disabilities.
- Highly effective communicate, negotiation, problem solving and conflict resolution skills.
- Highly effective team member
- Sound computer skills
Ms. Jan Hagerty - (Intake Consultant) POSITION
Intake Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Diploma Community Welfare Work
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Bachelor of Arts in Humanities
- Certificate IV in Workplace Assessment & Training
- Mental Health First Aid
- Non Violent Crisis Intervention Training
- Senior First Aid
- Lifeline Telephone Counselling Course
SKILLS
- Extensive experience in the not for profit community welfare sector
- Non Clinical Counselling Skills
- Excellent interpersonal, oral and written communication skills
- Analytical, good problem solving skills
- Highly effective team member
- Sound computer skills
- Excellent Intake and Assessment related skills
- Sound experience in the Disability Employment Service sector.
Ms. Lyn Kelly - (Employment Consultant) POSITION
Employment Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Certificate III in Community Services (Traineeship) & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Working with Children and Young People Blue Card
- Statement of Attainment Finding a Job, Keeping a Job
- Cars 'R' Us Workshop
- Mental Health First Aid
- Dispute resolution
- Conflict management
- First Aid Certificate
- Commissioner for Declarations
SKILLS
- Extensive experience in advocacy in both government and non-government sectors
- Extensive experience in interaction with many levels of government and non-government sectors
- Extensive involvement with many state government departments on a daily basis
- Experience in the Disability Employment Service sector.
- Highly effective communication, negotiation and problem solving skills
- Ability to work well under pressure and organise competing priorities
- Excellent interpersonal, oral and written communications skills
- Non clinical counselling skills
- Sound computer skills
Mr. Sean McCarthy - (Administration Trainee) POSITION
Administration Trainee
FORMAL QUALIFICATIONS
- Currently Studying - Certificate III in Business Administration (Traineeship)
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certificate IV in Frontline Management
- Mental Health First Aid
- Senior Swim and Survive Certificate
SKILLS
- Good communication skills
- Excellent Computer literacy skills
- Skilled in the use of business technology
- General office administration and organisational skills
- Ability to work as an effective team member
Ms. Kylie Boughton - (Employment Consultant) POSITION
Employment Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Certificate III in Community Services (Traineeship) & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Certificate IV in Assessment and Workplace Training
- Disability Services QLD Positive Notice Card
- Conflict Resolution Training
- Mental Health First Aid
SKILLS
- Extensive experience in the Job Network sector
- Experience in the Disability Employment Service sector.
- Experience working with disadvantaged people.
- Effective communication, negotiation, problem solving and conflict resolution skills.
- Sound Computer skills
- Sound general office administration and organisational skills
- Ability to work effectively autonomously
- Ability to work as an effective team member
- MYOB experience
Mrs Jane Andreassen - (Administration Assistant) POSITION
Administration Assistant
FORMAL QUALIFICATIONS
- Diploma of Creative Arts
- Food Handlers Course
- Responsible Service of Alcohol (RSA)
- A2 Reading, Writing, Listening and Speaking Norwegian
- Blue Card (working with Children)
SKILLS
- Effective communication, negotiation, problem solving and conflict resolution skills.
- Effective customer service skills
- Excellent Computer literacy skills
- Skilled in the use of business technology
- Excellent office administration and organisational skills
- Effective and collaborative team member
- Experience in working with people from CALD backgrounds
Miss Nikki-Lee May - (Administration Trainee) POSITION
Administration Trainee
FORMAL QUALIFICATIONS
- Currently Studying - Certificate III in Business Administration (Traineeship)
- Certificates I & II Information Technology
- Certificate II Hairdressing
SKILLS
- Good communication skills
- Excellent Computer literacy skills
- Skilled in the use of business technology
- General office administration and organisational skills
- Ability to work as an effective team member
Miss Nicole Cross - (Trainee Employment Consultant) POSITION
Trainee Employment Consultant
FORMAL QUALIFICATIONS
- Currently Studying - Certificate III in Community Services & Advance Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Basic Intensive Week Workshop Choice Theory, Reality Therapy & Lead Management
- Mental Health First Aid
- Certificate III in Hospitality Operations
SKILLS
- Sound computer skills
- Sound general office administration and organisational skills
- Effective communication, negotiation, problem solving and conflict resolution skills.
- Ability to work effectively autonomously
- Ability to work as an effective team member
- Experience in the Disability Employment Service sector
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